• About
    • Ethics policy
    • Privacy Policy
    • Ownership, funding and corrections
    • Complaints procedure
    • Terms & Conditions
  • Contact
  • Support
  • Newsletter
Brighton and Hove News
14 July, 2025
  • News
    • Politics
    • Business
    • Opinion
    • Community
  • Arts and Culture
    • Music
    • Theatre
    • Food and Drink
  • Sport
    • Brighton and Hove Albion
    • Cricket
  • Newsletter
  • Public notices
  • Advertise
No Result
View All Result
  • News
    • Politics
    • Business
    • Opinion
    • Community
  • Arts and Culture
    • Music
    • Theatre
    • Food and Drink
  • Sport
    • Brighton and Hove Albion
    • Cricket
  • Newsletter
  • Public notices
  • Advertise
No Result
View All Result
Brighton and Hove News
No Result
View All Result
Home Brighton

Watchdog criticises Brighton dental clinic

by Frank le Duc
Saturday 27 Jun, 2015 at 5:40PM
A A
2
Watchdog criticises Brighton dental clinic

The Care Quality Commission (CQC) has criticised a Brighton dental clinic after carrying out an inspection.

The watchdog has issued a “requirement notice” to the Brighton Smile Clinic, in Preston Road, Brighton, which is run by Dr Manolis Nextarios Makratzakis.

The CQC said: “We found that this practice was providing safe, effective, caring and responsive care.

“However, we found that this practice was not providing well-led care in accordance with the relevant regulations.”

The regulator published its report on Thursday (25 June) after carrying out an inspection on Wednesday 6 May. To read it, click here.

It said: “Brighton Smile Clinic is a general dental practice in Brighton offering both NHS and private dental treatment. The practice treats adults and children.”

Comments made by patients “reflected very positive views about the care and treatment they had received”.

The CQC said: “Patients felt the dentists (in particular the associate dentist who treated most of the patients seen at the practice) took a lot of time to explain care and treatment options in a way they understood.

“Common themes were patients felt they received excellent care in a calm and clean environment by friendly and caring staff.

“The practice provided care and treatment in a clean, hygienic, calm and welcoming environment.

“The practice had systems to assess and manage risks to patients for infection prevention and control and the management of medical emergencies.

“Patients told us through comment cards they were treated with kindness and respect by staff.

“The practice ensured there was always enough time to explain fully the care and treatment they were providing in a way patients understood.

“Patients were able to make routine and emergency appointments when needed. There were clear instructions for patients regarding out of hours care.

“Records we reviewed showed dentists did not always record oral health assessments and planned treatment.

“There were not clearly defined leadership roles within the practice.

“Although staff told us they felt able to raise concerns or make suggestions, it was unclear who these should be directed to or who was responsible for the day-to-day running of the practice.

“We identified regulations that were not being met and the provider must establish and implement a process to regularly identify, assess and manage risks to the health, welfare and safety of patients, staff and visitors to the practice.”

ShareTweetShareSendSendShare

Comments 2

  1. Mark says:
    10 years ago

    I had one of my Wisdom teeth out here a few months back and thought it was a pretty decent dentist.
    I went in there with 10 out of 10 pain and left pretty happy considering i had paid somebody to rip my tooth out.
    It was clean and the staff were all friendly. Unfortunately i have another wisdom tooth that needs fixing and i will probably be going back to the Smile clinic sometime this week to get it yanked out.
    As far as Dentists go this is a good one.

    Reply
  2. Maria Ragusa says:
    10 years ago

    Given that most of the report is saying that the service at the Smile Clinic is excellent, I feel that the title of this article is regrettable and misleading. I have been attending the Smile Clinic for some time and have always had excellent treatment. The criticism made by the CQC is to do with administration and not anything that affects the actual treatment of patients. I would like the Brighton and Hove News to print something to this effect and rectify any possible damage they may have done to the reputation of this excellent clinic.

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Most read

Water company brings in hosepipe ban after dry spring and heatwaves

Inquest opens after baby dies in Brighton hospital just days after her birth

Man jailed for betting shop robberies in Brighton and Hove

Boy, 15, seriously injured in sword attack

Charlotte Tilbury opens new store in Brighton

Watchdog criticises Brighton dental clinic

Bob Dylan to open UK tour in Brighton

Brighton burglar jailed after £100,000 raid on jeweller

Rough sleeper banned from station for playing piano

Plan to revive Preston Village given warm welcome by council

Newsletter

Arts and Culture

  • All
  • Music
  • Theatre
  • Food and Drink
Jessica Winter has ‘Got Something Good’ going on

Jessica Winter has ‘Got Something Good’ going on

13 July 2025
Palindrones headline a night of darkwave sounds in Brighton

Palindrones headline a night of darkwave sounds in Brighton

13 July 2025
Love Supreme Festival 2025: Day Two with Jacob Collier and friends

Love Supreme Festival 2025: Day Two with Jacob Collier and friends

13 July 2025
American post-punk band The Wants to play ‘Bastard’ set

American post-punk band The Wants to play ‘Bastard’ set

12 July 2025
Load More

Sport

  • All
  • Brighton and Hove Albion
  • Cricket
Sussex Sharks open T20 Blast with a win

Hampshire Hawks thwart Sussex Sharks in Blast

by Alex Smith - ECB Reporters Network supported by Rothesay
13 July 2025
0

Hampshire Hawks 171-4 (17.2 overs) Sussex Sharks 167-7 (20 overs) Hampshire Hawks win by six wickets James Vince hit the...

We have an awful lot of work to do, says Sussex coach

Sussex must up their game in T20, says disappointed Farbrace

by Alex Smith - ECB Reporters Network supported by Rothesay
11 July 2025
1

Sussex head coach Paul Farbrace said: “It is a hugely disappointing night. We haven’t been consistent in the last three...

Sussex Sharks open T20 Blast with a win

Sussex Sharks flounder against Essex in T20 at Chelmsford

by Alex Smith - ECB Reporters Network supported by Rothesay
11 July 2025
0

Essex 148-4 (16.1 overs) Sussex Sharks 145 (18.2 overs) Sussex Sharks lost to Essex by six wickets Michael Pepper’s pyrotechnical...

Brighton and Hove Albion to receive freedom of the city

Brighton and Hove Albion sell winger to Sunderland for £21m

by Frank le Duc
10 July 2025
0

Brighton and Hove Albion have sold international winger Simon Adingra to Sunderland in a deal reported to be worth about...

Load More
June 2015
M T W T F S S
1234567
891011121314
15161718192021
22232425262728
2930  
« May   Jul »

RSS From Sussex News

  • Man dies in three-car crash 13 July 2025
  • Boy, 15, injured in sword attack 13 July 2025
  • Water company brings in hosepipe ban after dry spring 11 July 2025
  • Police officer spared prison after being caught with child porn 11 July 2025
  • Airline fined for flying puppy to Gatwick before it had rabies jab 10 July 2025
ADVERTISEMENT
  • About
  • Contact
  • Support
  • Newsletter
  • Privacy
  • Complaints
  • Ownership, funding and corrections
  • Ethics
  • T&C

© 2023 Brighton and Hove News

No Result
View All Result
  • News
    • Opinion
  • Arts and Culture
    • Music
    • Theatre
  • Sport
    • Cricket
  • Newsletter
  • Public notices
  • Advertise
  • About
  • Contact

© 2023 Brighton and Hove News