An IT fault with Brighton Station’s ticket machines which means they will only accept cash is causing problems for passengers this morning.
The issue also means information screens are blank, and prepaid tickets can’t be collected.
Staff are handing out compliments slip to passengers who can’t buy a ticket, and Southern Rail is telling people to board trains without tickets and pay their fares at the other end.
It says all staff are working on fixing the fault as soon as possible.
— Maria Thomas (@Mariathomas3) July 25, 2015
— Learn On The Train (@learnonthetrain) July 25, 2015
Chaos at Brighton Station. No card payments and no collection of prepaid tickets. I’m currently on a train clutching a compliments slip.
— superlative (@superlative) July 25, 2015
There are currently IT issues at Brighton station effecting information screens and ticket machines, staff are on hand to help. — SouthernRailUK (@SouthernRailUK) July 25, 2015