A Brighton patient was wrongly arrested after taking a prescription to a pharmacist who suspected that it was fake.
When the pharmacist asked IC24, the out of hours doctor service whether it had issued the prescription, the company said no – even though it had.
The patient was arrested by Sussex Police in November and left without the medication that had been prescribed.
IC24 has since seen the prescription and confirmed that it was not fraudulent, NHS commissioners were told this afternoon (Tuesday 24 January).
A report to the Brighton and Hove Clinical Commissioning Group (CCG) governing body said: “The patient was seen by an IC24 doctor in A&E where consultations are recorded on a different IT system.
“The CCG has met with IC24, together with the police, to ensure immediate actions are in place to ensure this cannot happen again.”